Foliage Design Systems

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Foliage Design Systems strives to provide the best in customer service and satisfaction. In order to help us achieve & maintain this goal, we would appreciate a few minutes of your time to complete the following survey:

Company Name:

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Facility Location - City/State:

How would you rate our service technicians on the following?

Appearance:	Excellent	Good	Fair	Poor	N/A
Professionalism:	Excellent	Good	Fair	Poor	N/A
Reliability:	Excellent	Good	Fair	Poor	N/A
Efficiency:	Excellent	Good	Fair	Poor	N/A

How would you rate the quality of our service?

Overall design installation:	Excellent	Good	Fair	Poor	N/A
Quality of plants:	Excellent	Good	Fair	Poor	N/A
Handling emergencies:	Excellent	Good	Fair	Poor	N/A
Replacement policy:	Excellent	Good	Fair	Poor	N/A

What overall rating would you give our company in each of the following areas?

Sales & sales follow-up:	Excellent	Good	Fair	Poor	N/A
Installation & service plans that meet your budget:	Excellent	Good	Fair	Poor	N/A
Consulting & horticultural expertise:	Excellent	Good	Fair	Poor	N/A
Products & services offered:	Excellent	Good	Fair	Poor	N/A
Billing procedures:	Excellent	Good	Fair	Poor	N/A

How would you rate FDS in the following areas of communication?

Listening to what you have to say:	Excellent	Good	Fair	Poor	N/A
Knowing how to help you:	Excellent	Good	Fair	Poor	N/A
Being courteous:	Excellent	Good	Fair	Poor	N/A
Communicating clearly:	Excellent	Good	Fair	Poor	N/A
Providing solutions to your satisfaction:	Excellent	Good	Fair	Poor	N/A

Would you recommend us to another business? Yes No
Would you provide a written reference for us? Yes No

Additional Comments (optional):

Thank you for your time and input. We value your business.

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TESTIMONIAL
"FDS provides outstanding depth of knowledge regarding the selection of interior materials, plant maintenance and culture." more..
Ed Linquist,
Associate Principal
� EDSA